Oh i am a big believer of rebounds and happily ever afters;) Will make sure we call u when we are good to go with all amendments :P on the top floor. I love the fact that we are having a conversation and good one rather than a basic grievance hearings. I must thank u for responding back. Have a goodnight :)
Haris,
My intention with the below review also wasnt to make noise or set example. The whole fuss of a Cut Chai experience making a good customer go bad and sad online made me recount the whole thing in the way i did. Losing customers due to arrogance is one thing and losing due to miscommunication of a vague ego clash is another.
Your two attempts at Chaipatty werent to your expectation. The timing of your visits with a packed crowd and the usual commotion of orders pending on several tables. At this time like on one of your visits if you are ordering just two cutting chais and i ask you to wait or to order more which can be made in the meantime, allowing me not to upset the other customers still waiting for their Chais and orders. You at this stage get pissed off and leave or in the earlier response act with the change payment issue(We shall not quote it if that wasnt you)it would be hard to really make it up to you. Patience at these times are a virtue both I and sometimes customers lack. But nonetheless if your friends with whom you came still come back at a later hour and enjoy their Chai and Maggis mentioning how pissed i made their other friend over the Cut Chai or the Lady mentioning in a similar manner. I do mention to them as to how i need to seriously make up for the odd service and if possible please come again bringing their displeased friend along and we will have a round of Chais and break the ice.
Now besides the few instances mentioned in my current or below response(Only 2 that have happened in the last month and a half) if you are not the one i presume you are then we are just wrongly arguing and there is no need for it. I would simply say i am sorry for your bad experience but try and put urself once behind the counter in my shoes and maybe then we wont be like this.
Rest i leave to you.
Thanks,
Chirag