Barbeque nation was the place where I was going to meet my two colleagues from Chennai. I work out of Bangalore and them from Chennai, but we are in the same team. Raj sent an SMS about the restaurant booking and I was asked to reach there by 12:45PM.
However, I reached the place a little earlier than expected, as usual. This was my first time in this restaurant and I had no idea where the restaurant is. I saw the sign board and I started to walk up the stairs. Suddenly the parking attendant pointed his fingers towards my right side, his left side towards the stairs. I asked him what was he pointing for, he did not answer, and kept pointing, that was rude. I finally figured it out that may be he was asking me to go upstairs. I asked him where the restaurant is, his fingers never came down so I thought the restaurant is on the first floor. I wonder why ne never spoke, maybe he could not understand English, maybe the attitude that he showed me was it because my face is different? Whatever that was, I did not like it.
I walked upstairs and was greeted by a lady, she asked me if I have a reservation. I said it must be in the name of Raj. However, she did not have it. I decided to wait for my 2 colleagues to come.
The waiting room outside the restaurant had a wooden bench and a sofa. The center table was not at the table, the newspaper hanger had only 1 newspaper on it. The room even had an ashtray. Not sure if you could smoke there. The 2 receptionist kept walking in and out of the restaurant even if there were no patrons coming in. They were dressed in black skirt and white tops with black blazers. That seems to be the preferred dress code for most restaurants everywhere. The phone rang for about 15 times before I finally walked in. The opening statement they use seems to be right out of a customer service manual. However, I could not understand a word of it since they opened the call like a bullet train. I am a customer service trainer; I would have given a zero for that call opening.
The restaurant has a brown color theme. Most of the things are brown or shades of brown. The table, the chair, the cushions, the wall color, and the floor have a brown color theme. The cutlery is black. For some religious freaks that can be annoying since some people do not drink or eat from a black plate or glass. The concept is really good in barbeque. A small grill in the table where you are sitting and you grill your own starters, that?s quite a thing to do. The tables were a little lower than any other restaurant that I have been. It was perfect for sitting down and having a conversation.
The music theme was retro. I don?t know about other days, but whatever they played on Thursday 6th August 2009 was retro. All the songs were from the 70s, 80s, and the 90s. The songs ranged from Bon Jovi to Scorpions to Pink Floyd to Aerosmith to Bangles and to Eagles, it was heaven for a retro music lover like me. The classics you know.
The starters had chicken, prawns, and fish for the non-veg and paneer, mushroom and potato for the veggies. The starters had no problems but I could not understand a word that the waiter spoke when he was explaining something to us. He had a thick accent, a typical Bengali accent. The service was good enough for no complaints. They asked what they want to do before they did. For example, they asked if they can remove the glasses or the plates. The water was refilled every time my glass was half over. The beer was served super chilled. I guess that was some relief from the Chennai heat.
The buffet spread was not different from what you get in Barbeque nation, Bangalore. The decoration around the salads shocked me at the first glance. The decoration had cabbage and carrots shredded and spread around the salad bowls. At first, I thought it was spilled by people. Then I realized that it was designed like that. The spread was huge but I prefered to have the chicken dum biryani. It was good except that it was cold. Just in front of the spread is the open part of the kitchen, here you can see the big grill which they use to grill the starters. The dessert choices were also good. Ice Cream, Gulab Jamun, Pastries, Brownies, and cream fudge. Our lunch ended in a good note.
Overall, a nice place to sit and have a long conversation, the only reason for which is that the starters never stop coming and you are sure that there is the main course waiting for you. Good music for me, nice ambiance, very courteous staff, and good desserts are some of the things that I would like to come back here.