They have an awesome place,out of the madness of city at the same time in a not too inaccessible place where we can chill and relax...bunch of ideas to make the place still cooler and better.. BUT only if all the cool things were backed with better & well-planned execution, ODE would have given a run for the likes of amethyst and anokhi.
Ambience - 5 stars is not enough for this. It's a really beautiful place with loads of greenery,even a hot summer noon can be spent with ease thanks to the trees. It's a perfect spot for a romantic rendezvous or a leisurely meetup with friends. The decors are also done well except for the shed with the dried up roof, its the only eyesore,they could have thought of something greener.They also have portable fans and mosquito repellants for the late evening guests.
Service - Yup this is the biggest biggest let down,sucks is an understatement. I accept that we go to such places for chilling out and wont be bothered about late turn around time but then 40mins for a cup of chai ? and the chai is no where hot or warm..its colddd..
After an hour's wait and not getting most of our orders we went to the counter from where we can see the kitchen...aah so there the mystery gets solved..they have just one chef/cook and 3-4 aides who create more chaos than aiding the cook.Surely you dont expect him to handle orders from 8-10 tables simultaneously.
Cost: Expensive..and mighty expensive. Their 'crumb of the day' which comes in the smallest glass bowl is Rs.140.And the hosts canvass you to try that out, we were punished with a banana crumb,it had sliced bananas and some crumbs on it.The sandwiches we ordered too were cold ,though the taste was not horrible,imagine eating a non-veg sandwich cold,the meat being rubbery.
The worst part - they add up whatever you have ordered to the bill,immaterial of whether they delivered it to your table.For 4 of us[chai,sandwich and that crumb] the bill was 800+..thank god we verified the bill else we would have ended up paying 2 grands.
They also spoke about opening a salsa dance floor which left us puzzled,the floor they showed us[till then] had a cement flooring and at the max can accomodate 4 couples.
Probably we went in a time when they did not expect crowd, should try going here on working days but then the first impression was no where encouraging enough to try it once more.
Heard the owners were ex-software engineers...its high time they bring in some kinda process to set things in place else change this place to a park/salsa joint with a cover charge..dont kill us with the food and service.
In short good intentions but bad execution makes us leave a sad ode for this place.
Replied by: Rajesh Devaraj, Owner, on Sep 25, 2009 Flag this
We will correct our mistakes and try to give you good food and services, Please try to drop in once again and feel the change