Let me start by stating that I am from Kerala. This is a Kerala restaurant and I liked this place when I went here for the first few times. But recently the quality of the food has dropped quite a lot. The service was terrible even before, probably because it is understaffed.
The last two times I had ordered Biriyani, the rice was cold and the explanation given was they had prepared the rice early. Well, I guess they should have cared to warm it before serving! The beef ularthiyathu was also cold and they went back and warmed it for us. But the beef tasted watery and was like rubber probably because it is old and has been warmed quite a few times. It was no where near an authentic Kerala style beef ularthiyathu.
Having said all these, I would probably think twice before going there again, and most likely in the event that the other restaurants are either closed or somebody forces me there.