I really wonder if the management even cares about all these bad experiences that customers face. i was there last Sunday and it took us 30 minutes to get out of parking lot, though we were the second in line to the gate . the staff are so unruly and totally from the streets.. they cannot understand anything and have the audacity to mock you ! They have no right to even collect a parking fee for the the kind of service they provide! Inside the mall the escalator from the 1st floor to the ground was closed! can you imagine that on a Sunday evening? PATHETIC EXPERIENCE