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Places | Events | Reviews | TV

Burgundy's Restaurant, MRC Nagar


75 Reviews

    Quick Facts

    • Timings: 
      6:30 AM to Midnight (Open All Days)
    • Food Type: 
      European, Pan-Asian, Robust Indian Flavours
    • Price: 
      Moderate [View Menu Card]
    • Features: 
      Business Dining, Large Group Friendly, Late Night Eats, Notable Chef, Wheelchair Access, Buffet
    • Ambiance: 
      Celeb Frequented, Date Spot, Fine Dining, Outdoor Dining, Romantic , View Dining, Waterfront View
    • Payment Methods: 
      Visa, Amex, Master, Cash, Credit Card Accepted
    • Known For: 
      Italian, European, Indian, Pan-Asian
    • Average Meal for Two: 
      Rs.2000
    • Meal Type: 
      Breakfast, Brunch, Lunch, Buffet, Business Breakfast, Dinner
    • URL: 
    • Tags: 

    Additional Information

    • No Home delivery
    • No Pure vegetarian
    • No Kid friendly
    • Yes Live music
    • No Rooftop
    • Yes Valet parking
    • Yes Happy hours
    • No Large screen
    • Yes Air conditioned
    • Yes Take Away
    • Yes Serves alcohol
    • Yes Bar area
Listing added by : astha102030

Reviews of Burgundy's Restaurant

75
Reviews
  • 6packflabs 6packflabs

  • Never eat at Burgundy's Apr 02, 2013

    DISCLAIMER : I'm not a wise world traveler, nor a food critic, nor am I an expert on anything that requires a gas stove. But I can microwave the hell out of anything.

    Short version :

    Absolutely Terrible Food.
    Save yourself the trouble and dine somewhere else. Trust me, your wife's / mother's / mother-in-law's cooking is much better. (No intended discrimination to men.) The ambiance is nothing great and the pricing in my opinion is high. Service can be better. Management is poor. Did I mention the food is atrocious?

    The Whole Story :

    Up until about 3-4    ... read more
  • RESPONSE FROM MANAGEMENT

    Replied by: Vipin Sachdev, Managing Director, on Apr 18, 2013 Flag this

    Business Owner
    Dear 6packflabs, we are extremely sorry for the poor experience you had at Burgundy's. We understand a mere sorry will not change things but we sincerely apologies for this, in any business it takes many great individuals to come together at the right time and at the right place unfortunately we have failed to do so. As a team we have taken this up and are taking necessary steps to improvise and be better at what we do. We are sorry for the embarrassment you have faced. Hope you do give us another chance and let us serve you better. Your feedback is most valued. Do send us your contact details...read more

    Replied by: 6packflabs, on Apr 24, 2013 Flag this

    6packflabs
    Dear Mr.Sachdev,

    I firmly believe that whatever needs to be said, should be discussed in the open forum.

    Unless you plan on emailing me my bacon.
  • vyaass93 vyaass93

  • One of the best buffets May 24, 2013

    5 points to awesomeness :

    1) Great spread. Great ambiance.
    2) Wonderfully lit and gives you a classy feel.
    3) Amazing service
    4) A tad pricey, but totally worth it.
    5) Wonderful location

    In short, one of the 5 best buffets I have had! \m/
  • RESPONSE FROM MANAGEMENT

    Replied by: Vipin Sachdev, Managing Director, on Jun 04, 2013 Flag this

    Business Owner
    Dear Vyaass93, thank you so much for your wonderful review. We are really happy that you enjoyed the food we served, we believe in good food, in a great ambiance with excellent service and great value for money. With our buffet spread being so large we would like to ensure our guests get value for money and cater to all our guests, we are happy that we could deliver those. We look forward to your patronage. We do recommend you try our Italian Restaurant Tuscana located on Chamiers road serving authentic wood fired pizzas, delicious desserts to indulge in. We are sure you will enjoy the food, ambian...read more
  • sundaraamankv sundaraamankv

  • Bad start and worst experience Apr 11, 2013

    Worst experience (Spoiled the partying mood right at the restaurant entrance by some --------) we ever had in a five star hotel, that is no manner in which to treat a customer. I have never seen any high-class hotel with a cheap way of approach a customer. There is inequality in approach (Well! Ladies, you will be treated well as like other places and sorry for gents). The deal, which they provide during every dinner, is just cheating, (buy one and get one free, but at the end you will be billed for both and your head will also be shaved). Ambiance is good but the rest is terrible. Will never recom... read more
  • RESPONSE FROM MANAGEMENT

    Replied by: Vipin Sachdev, Managing Director, on Apr 18, 2013 Flag this

    Business Owner
    Dear Sundaraaman, we apologies for the behavior of our colleagues during your visit to the restaurant. It is absolutely not acceptable and have taken it up with our team, we are focusing on training especially on soft skills. We apologies for the embarrassment you had to face because of this, hope you do give us another chance to serve you better and extend your support to do so. Looking forward to you visiting us soon.
    Thanks
    Shiju, Chef Mahadevan, Hari & Neha
  • deeputheone2 deeputheone2

  • Classy Apr 10, 2013

    It is amazing how much has gone into designing this place. The interiors are stunning and the place is just huge. There is not much of a difference in the menu between the Lunch and Dinner buffets ( maybe the Pizza and the price difference), but the spread is very well though out. The starters are good and the service is prompt when needed. Desserts need to be looked into though. There is nothing that catches my eye in that segment. But otherwise Kudos to Vipin and Co. Love their restaurants.
  • RESPONSE FROM MANAGEMENT

    Replied by: Vipin Sachdev, Managing Director, on Apr 18, 2013 Flag this

    Business Owner
    Dear Deeputheone2, thank you for your valuable feedback. We do take both positive and negative feedback very seriously, as it helps us become better. We are constantly working on making changes to our spread, we apologies for the desserts not being upto satisfaction. We are looking into it this. Thank you for taking out time and writing about us.
    Thanks
    Shiju, Chef Mahadevan, Hari & Neha

read all 75 reviews

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