I love Raintree's Kitchen and Lemongrass. The food is really good in both these places. I just assumed that the food would be just as good at Madras but I was sooo wrong.
The restaurant is very well done. It looks elegant but there is no correlation between the place and the kind of food that they serve. Even the cutlery used were probably the best you can find but I was so not happy with the food.
I dined with 3 others at Madras for Lunch. We had ordered for 2 vegetarian and 2 non vegetarian thalis. The soup and the chutneys served initially were very nice and flavourful. After eating the so called amuse bouche we were thrilled and expected too much from the starters and main course.
We had parathas that were soaked in ghee and it had that characteristic pungent smell and taste that you get from burnt butter which was not pleasant. There was actually a choice of breads: parathas or aapam but there was a confusion among the waiters and thus we did not get to try the aapam.
The kaara kozhambhu had nothing but tamarind pulp in it. The sambhar was thick like andra pappu. The vegetarians didn't really have much to eat as the chef knew the best way to make even potatoes taste like crap. The potato poriyal was seasoned with mustard, urad dal and loaded with whole cloves of garlic with absolutely no other spices. The only thing that was worth consuming was the rasam and coriander rice.
The difference between the vegetarian and the non-vegetarian thali were 2 additional dishes. The waiter who took our order informed us that we would be served a semi-gravy chicken dish and fish curry. But we were served a chicken dish and a mutton gravy. Thanks to the great confusion again.
We had also ordered karimeen pollichadhu. Karimeen is normally made with pearl fish or any kind of flat fish. We were surprised to see that it was made with Sear fish which happens to be a round fish. And to make things worse the fish was stale. We had called upon the waiter immediately to complain and to our surprise the waiter explained that it was the natural taste of the fish and also questioned us if we had ever had sear fish before. It was quite ridiculous to hear such a comment. I had to immediately retaliate by telling him that I am a Chef.
I expected better treatment from Raintree but it was very disappointing to hear such remarks.
Lunch thus ended on a very bad note. Dessert was very mediocre. They served pepper flavoured ice cream which was not even close to amusing.
The thali was priced moderately.
I would never recommend this place to anyone!!!