I am from Kerala and live in Chennai and so very often long to eat appams. But my visit to Nalas Appakadai turned out to be a very disappointing experience. The appams were thick. The stew had boiled pieces of chicken dropped into the gravy 2 seconds before being brought to the table. We complained of this and ordered a Chicken Chettinad instead. To our shock, they brought the same chicken pieces washed n dropped into the Chettinad gravy. The staff had no idea as to how to deal with customers. It was one of the worst eating out experiences of my life. If I were you, I would give it a miss!