I was staying at RainTree hotel and thought I'd pick up a salad on my way out since I'd read reviews online. When I called, first of all the number up here is the CORPORATE OFFICE number!
Then when I was given the restaurant managers number and called
1. he couldn't even speak clearly for me to understand
2. I explained I needed a take away and since there's no menu uploaded here, explained what ingredients I was looking for. he couldn't suggest a salad that had them, and started READING OUT the entire menu!!! (All i asked was Chicken + Lettuce + no Mayo & light)
3. They DON'T have a regular Chicken Caesar salad!!!!
Very disappointing....
pearljan
Replied by: Mahesh T Ramadass, CMD, on Dec 03, 2010 Flag this
Greetings to you from The Soup and Salad Cafe. Thanks for taking time off to share your views with us. We are extremely sorry about the communication problem that you had to face when you called us last time. We have taken note of your concerns and will see to it that they do not occur again. Kindly accept our apologies. We would love to serve you better and we hope that you will give us the opportunity to do so during your future visits to our outlets. What you experienced is not the true nature of our services and standards. Looking forward to giving you our best very soon. Cheers!